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Professional Experience
Wells Fargo / LineBeyond,
San Francisco Ca March 2007 – July 2007
Project
Manager/Implementation & Technology – Contractor
Responsible for
coordination and completion of multiple projects including an exchange 2003
upgrade across three states and two data centers (Email Stabilization $9M
Pilot). Project exposure to Voltage/Hypersoft/Altiris/GoExchange/HP
OpenView. Perform a variety of tasks including setting deadlines, defining
project acceptance criteria, assigning responsibilities, monitoring,
summarizing, reporting, presenting, project reports, communication (email)
records, design technical specifications, writing functional test plans,
security plans and requirements, meeting agendas, minutes, status reports,
creating WBS structures, process flow diagramming, escalation of issues,
budget constraints and overall progress of the project. Technical
architecture involving HP DL585, Netapp SAN, MS Exchange 2000/2003, DNS,
DDNS, WINS, lab environments, development and quality assurance, and change
request for the production environment.
Microsoft / ITC Infotech,
Mountain View, Ca July 2006 – March 2007
Sr. Software/Systems
Engineer - Contractor
Operational support of Hotmail Operations, mail,
front end and backend teams. Responsible for software releases,
deployments, and solution development for Hotmail operations. Project
management and change based operations, writing scripts, patch deployment,
ADS servers, functional testing, inter-departmental cooperation on a server
farm in excess of 10,000 Windows 2000/2003 IIS/SQL servers and over 100
million user accounts. Participated in large scale database and operational
process enhancements.
Sarasota County Property Appraiser, Sarasota FL January
2003-November 2005
Information Technology Department Head
Develop, execute, and support all IS and operations for this government body
which is charged with maintaining property records valued over 3 billion
dollars. Full accountability for the overall strategy of technology
acquisition and integration required to process more that 270,000 property
records. Develop capital and operational budgets, ensure reliability and
risk assessment, with staff of 3. Reporting to the Executive Director of
Customer Service.
· Reduced capital and operational budgets by 50%/25% through a reduction of
excess requirements and application dependencies.
· Planned personnel, organizational strategy and recommendations to meet
with new reduced budget requirements.
· Developed team knowledge to include Intranet and Internet application
development by creating on-line application systems for an on-line
employment application process, Homestead application process, and a
customer service phone call tracking applications.
· Increased reliability for data transfers between the Intranet, Internet,
and Appraisal system by redeveloping stored procedures for data push/pull.
· Modernize IS capabilities by replacing out-of date systems and
infrastructure with reliable equipment effectively increasing corporate
reliability by a factor of 2.
· Authorized and managed the implementation of a new data-retention schedule
and tape rotation to maximize state law Sunshine requirements.
Contractor, Sarasota FL November 2000-January 2003
Information Technology Management Consultant
Contractor for various firms while obtaining my MBA. Primary duties
included infrastructure design and implementation, project management, email
system redesign, crisis management, and general support of small to large
datacenters.
· Smiths Industries, defense manufacturer, St. Petersburg, FL
· Reduce cost of maintenance requirements by implementing Cisco DHCP Schema.
· Increased UPS capabilities by implementing a series of system to monitor
data closet power consumption.
· Administration of 300 computer systems, and 20 servers
· Charlotte County Board of Commissioners, county government, Charlotte, FL
· Migrated County Fire Department Reporting System and E-mail System to new
technology
· Ensured proper deployment of commission's data center by documentation and
benchmarking the operation.
· Responsible for 800 users, 40 servers NetWare 5, Windows 2000, PeopleSoft,
SQL, Citrix
Elcotel Inc., Sarasota FL October 1999-November 2000
Information Technology Director
Hired to rebuild the corporate IT organization, under downsizing
conditions, with a rapid declining market for this 3-state $60 million
manufacturer of payphone and payphone systems. Played a major role in the
successful resolution of Delloite & Touche's no confidence for the ERP and
accounting systems. Directed IT staff of 6, up to 8, with budgetary and all
corporate systems and applications responsibility. Reported to CFO.
· Resolved no confidence system condition with the creation and implemented
of a cost effective accounting and operations reporting solution, through an
extensive analysis of software alternatives including MySAP (outsourcing
alternatives), Oracle, or current vendor's solution.
· Successfully resolved a Microsoft Software Audit challenge with minimal
software purchases by having implemented a system of proper licensing
management.
· Led the organization through a series of upgrades and consolidations to
capitalize on emerging technologies in all three locations with new LAN/WAN
technology and dissolved inappropriate costly systems, including ecommerce,
to successfully meet a 75% reduction in budgetary requirements.
· Successfully converted all ERP, and internal applications to be Y2K
compliant after receiving a 2-week notice before year-end that internal
applications connected to the ERP were failing testing.
· Effectively negotiated contracts, for capital lease agreements, and new
service level agreements with Cable & Wireless, GTE/Verizon, and Genuity for
unification of phone and data lease lines.
· Changed corporate policy issues by creating a written strategic plan,
outlining policies, procedures and priorities.
Additional Experience
Contractor Test Engineer, 3Com, Santa Clara, California
Network Administrator, State of Nevada, Carson City, Nevada
Network Manager/Specialist (opening manager), Silver Legacy Casino, Reno
Nevada
Telecommunications Business Owner, Carson City, Nevada
SAS Programmer & Network Technician, Walsh America, Scottsdale Az.
Independent Technical Editor/Writer Independent Contractor, Sybex Alameda,
CA
I. Networking Complete 1200 pages January 2001
II. Mastering Active Directory 400 pages February 2000
III. Excel 2000 350 page book. June 1999
IV. WordPerfect Office 2000 1000 page book. December 1998-April 1999
SKILLS
CCNA, MCSE 4, CNE3/4/5, MCP, MCP+I, MS project management, budgeting,
resource & team planning, ERP, Accounting, and software development.
Hands-on with Ethernet, Token Ring, (3Com, Bay & Cisco Switches and routers)
and is familiar with Netware 3.x, 4.x, 5.x, NDS, Netscape Fasttrack Server,
DHCP, DNS, GroupWise, ManageWise, Border Manager, NT 3.51, 4, 2000, 2000
Advance Server, Active Directory, IIS4/5, SQL 7/2000, SQL Base, MS Office
including MS Access, MS Project, Exchange server, Support Magic, with
programming skills of Rexx, C, Fortran, Cobol, SAS, HTML, ASP, JavaScript,
SQL, Cisco IOS, and Firewalls; Using protocols, Netbui, TCP/IP, Nwlink, IPX,
RIP, SAP, OSPF
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